Do you sell Shabbat Scooters?
Yes, we sell a variety of scooters that are certified as kosher by the Zomet Institute and can be ridden on Shabbat. Please call us toll free at 1-866-230-2323 for pricing and details on models available.
How long till I get my scooter?
Travel Scooters, Folding Scooters, and most Mid-Size Scooters, Ramps and Lifts ordered by 2 pm ET Monday through Friday will ship the same day via Fedex or UPS, and will usually arrive in 3-5 business days.
Full Size and Heavy Duty Scooters ships via freight, it will usually take from 3-7 business days.
Most Drive Medical scooters are delivered within 6-10 business days.
Pacesaver scooters are custom built to order, and take approximately 2 weeks to leave the warehouse.
What if I don’t like it?
Our mobility specialists do their best to ensure that everything you purchase at Go Mobility Scooters will suit your specific situation and needs. In the event something just doesn’t work for you, you can return your product (please see our hassle free return policy for details).
Can I return for an upgrade at some point?
We do not have a trade in program. However, we do offer financing which may help you get the scooter you really would want the first time around. (see finance program details)
What if I find it cheaper?
We are confident you’ll find the lowest prices online here at Go Mobility Scooters. We are dedicated to affordable prices and complete customer satisfaction. We ship factory direct and this enables us to keep our costs down and pass on that savings to our customers. However, in the event you find a lower price including shipping elsewhere, we will absolutely beat that price for you. Our goal is to earn your business and make you happy. (Please see Low Price Guarantee for details)
How can I trust you?
We understand that you do not know us from Jack or Jill. We appreciate that it can be daunting to buy something as big and important as a scooter online, especially if you’ve never made such an important purchase online before. We are not only business owners but customers and online shoppers as well. So we completely get this concern. We have been selling scooters online for over 7 years. We are not going anywhere. We love what we do and plan to continue helping customers and selling scooters for years to come. We have also partnered with Trust Guard, an online independent watchdog company that verifies the security of each online transaction and the privacy of our customer’s vital information.
Does it come assembled?
Most of our scooters arrive completely assembled for you to ride out of the box. Some require minimal assembly that anyone without any expertise could do. If you do need any help whatsoever though, we always offer free phone support.
Are your products made in America?
Every single one of our products are made from quality reliable and reputable manufactures in the mobility industry. We would not be selling it otherwise. As for products that are specifically made in the USA, all of the Active Care Medical scooters, Pacesaver scooters, EZ Access and PVI Ramps and Harmar lifts are American made.
Do you have a store I can test drive? Any way to test drive?
We have warehouses all over the country. Depending on where you live and what you are interested in, it may be possible to go to one and test ride a scooter. Please call us toll free at 1-866-230-2323 and we’ll let you know if one of our warehouses are located near you.
How long is warranty?
We only sell mobility scooters, ramps and lifts from the most reputable mobility companies in the industry that stand behind their products. Most warranties on the scooters are at least 6 months to 1 year in length. You can find the exact warranty information located in the warranty tab on the product page of every product we carry.
What is a mobility scooter?
A mobility scooter or sometimes called a medical scooter is a mobility device that enables people of all ages to get around and move more freely than they otherwise would be able often allowing them to do things and go places they may not have been able to in years. Either due to age or disability, a mobility scooter can vastly improve the quality of life of the user. There are many options and different kinds of mobility scooters available. You can see the different scooter categories here. If you need any help at all deciding on which mobility scooter is best for you, please call us anytime toll free at 1-866-230-2323. We are here to help you.
What is a pre-mobility scooter?
A pre-mobility scooter is a perfect option for people who need a little assistance getting around or keeping up or going for a walk with a loved one, children or grand-children. You might not be ready for conventional medical scooter or mobility scooter. Maybe you want something that looks sportier than a typical mobility scooter? Maybe you want something that goes faster? A pre-mobility scooter goes up to 15 mph whereas a mobility scooter typically goes up to 5 mph. (Heavy duty mobility scooters however, often go up to 10 mph)
Can I get a discount if I buy in bulk?
Yes, we offer wholesale bulk pricing. Just call us toll free at 1-866-230-2323 for pricing details.